Our products and services are based on constant innovation combined with knowledge and experience.
Flexibility and process personalization is the key to conquer your target market. Our generic solutions support working processes for any industry.
Our focus is pointed to optimal end-user experience within B2C engagement activities managed with our award winning solutions.
Enjoy our quick corporate video for first information about our company. We won’t take you more than 2 minutes of your respectful time.
Description | User Trainings | Advanced User Trainings | Developers Training |
---|---|---|---|
Training Duration: | Min 1 day | Min 1 day | Min 1 day |
Location: | Customer premises | CDE premises | CDE premises |
Participants – target group: |
COCOS system users:
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Advanced users:
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Technical personnel with a basic knowledge of programming:
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Training objectives: |
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Training topics: |
Presentation of COCOS portfolio - presentation and placement of COCOS products and solutions into customer business processes.
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Presentation of COCOS portfolio - presentation and placement of COCOS products and solutions into customer business processes.
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Presentation of COCOS portfolio.
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Training methods: |
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COCOS CC CERTIFICATE I: | Basic technical training for maintenance experts of COCOS software solutions | ||
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Training topics | Training duration | Participants – target group | Training objectives |
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3 days |
Advanced users:
|
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COCOS CC CERTIFICATE II: | Advanced technical training for maintenance experts of COCOS software solutions | ||
---|---|---|---|
Training topics | Training duration | Participants – target group | Training objectives |
|
3 days |
Advanced users:
|
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COCOS IP PBX CERTIFICATE I: | Basic technical training for maintenance experts of COCOS IPPBX | ||
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Training topics | Training duration | Participants – target group | Training objectives |
COCOS IP PBX | 2 days |
Telecommunication network administrators
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COCOS SALES CERTIFICATE: | COCOS sales training for sales reps | ||
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Training topics | Training duration | Participants – target group | Training objectives |
|
1-2 days | Sales network:
|
|
COCOS CC CERTIFICATE I: | Basic technical training for maintenance experts of COCOS software solutions | ||
---|---|---|---|
Training topics | Training duration | Participants – target group | Training objectives |
|
3 days |
Advanced users:
|
|
COCOS CC CERTIFICATE II: | Advanced technical training for maintenance experts of COCOS software solutions | ||
---|---|---|---|
Training topics | Training duration | Participants – target group | Training objectives |
|
3 days |
Advanced users:
|
|
COCOS IP PBX CERTIFICATE I: | Basic technical training for maintenance experts of COCOS IPPBX | ||
---|---|---|---|
Training topics | Training duration | Participants – target group | Training objectives |
COCOS IP PBX | 2 days |
Telecommunication network administrators
|
|
COCOS SALES CERTIFICATE: | COCOS sales training for sales reps | ||
---|---|---|---|
Training topics | Training duration | Participants – target group | Training objectives |
|
1-2 days | Sales network:
|
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Communication | Leadership | Working with Clients | Motivation and Stress |
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First Voice of the Company
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CC Organization & Management
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Customer Care Management
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I want –
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Business is communication
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Leadership of teams
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Telephone sales techniques | |
Convince me with arguments
|
How to make your customer your friend |
Description | User Trainings | Advanced User Trainings | Developers Training |
---|---|---|---|
Training Duration: | Min 1 day | Min 1 day | Min 1 day |
Location: | Customer premises | CDE premises | CDE premises |
Participants – target group: | COCOS system users:
|
Advanced users:
|
Technical personnel with a basic knowledge of programming:
|
Training objectives: |
|
|
|
Training topics: | Presentation of COCOS portfolio - presentation and placement of COCOS products and solutions into customer business processes.
|
Presentation of COCOS portfolio - presentation and placement of COCOS products and solutions into customer business processes.
|
Presentation of COCOS portfolio.
|
Training methods: |
|
|
|